MEVISTO Edelsteinmanufaktur is a family-run company that specializes in refining ashes into personalized jewelry. Under the motto “Wear your loved ones close to your heart”, MEVISTO plays a pioneering role in this segment.
MEVISTO’s challenge was to develop a solution for the various customer journeys and to identify the appropriate technical solutions and processes for these. The focus was on the digital channels and the associated processes.
As digitalization consultants, we implemented an individually tailored digitalization workshop with the customer. This bundled internal expertise and expanded it to include crossconnect’s external perspective. After intensive research, workshop and analysis, we were able to hand over a strategy with concrete implementation steps to the customer at the end.
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